Takaful's Dirty Tactics

On Monday morning I received a phone call from a Takaful staff. My mobile showed the number as WITHHELD. He spoke in Malay, did not introduce himself, just mentioned that he was calling from Takaful. He went on to say that he has received an application for a policy from me. I told him that he has called the wrong person because I did not apply for policy. He then mentioned my name and address. Again I told him that I did not apply but he insisted that I did. I denied again and again he insisted.


Now comes the joke. He told me that every credit card holder must take up this policy. I countered him, saying that if that was the case then why was not I informed by the bank and also I did not remember reading such news in the papers. He did not answer my question but went on to read the terms of the policy. I asked him to stop and instead to send me a copy of the terms to read myself since he already know my address. He said he could only send provided I make a payment of RM299 first. I told him to call me back the next day because I wanted to check it out with my son first and to call up the card centre to inquire. I ended the call without waiting for his reply. Almost immediately, I received an sms from this number, 0166264315. The following is the original text :

" Pn kami nak buat penggantaran polisi. Pemotongan rm299.00 kami suda di jalankan tq pn "

My mobile started ringing again. I let it rang for a while before taking the call. It was him again. I raised my voice a little and immediately told him that when a person say "no", respect the person's decision and with his sms I was going to the police station to lodge a report. He did not call again after that.

The next day, I called HSBC card centre to inquire whether there was any payment from Takaful for the amount of rm299.00. There was no such payment. I told her that I have not consented to the payment and also I have not signed any papers. I asked her to note down that should they receive such payment from Takaful, then it is definitely a forgery. She was most helpful and gave me Takaful's number, 18800889659, in case I wanted to call them.

Such cheap and dirty tactics to do sales!!!

So guys, please do alert everybody.