A company sent me an item by Pos Laju end of July. I only received it on Wednesday, 14 September. One and a half month later!!! Between this period of time, I received 2 sms from the sender informing me of unsuccessful delivery by Pos Laju. Twice I had to reconfirm my address.
Then on Wednesday morning I received a call from a Pos Laju staff asking me whether I was at home. I told him I was. He then asked me to come down from my apartment which is on the 4th floor, to collect my item. His vioce was loud and sounded quite rude. I also raised my voice and I asked him back why I should go down and why he could not come up. He paused for a while before answering.... "saya minta you tolong turun". Beause he said "minta tolong" so I relented. At the same time I was also curious to see this person. Just as I had guessed, he was a youngster in his early 20s.
Before I opened the usual plastic courier envelope, I checked my address. It was correct and there was even my mobile number printed on it. Inside this envelope was another plastic courier envelope. Obviously it was the 2nd delivery envelope. My address was also printed correctly but without my mobile number. Inside this 2nd envelope I found yet another plastic courier envelope. I am quite sure it was the 1st delivery envelope. My address was also correctly printed and again without my mobile number.
Now, can you guess the reason for the 2 failed deliveries? Yes, because my mobile number was not printed on the 1st and 2nd envelope, therefore he could not call me.
This is POS LAJU SERVICE !!!!
I never have problem with City-Link, SkyNet, Nationwide and GD Express.
yes...lousy and terrible...
ReplyDeleteP.Khiang received sms from bank saying he will received pos laju within 3 days...I was at home the whole week but no one call.
He only get the pos laju 2 weeks later... on the envelope there was a stamp stated " requested by receiver to drop the mail in the post box". When I asked him, he said he didn't receive any call and he didn't give any instruction...
So, Pos laju jz buat suka suka...
bb
I notice that it is the youngsters who do all these dirty tricks. The older staff are more responsible and dedicated.
ReplyDeleteMany time already they didn't come up at all, just dropped into my letter box the card saying nobody at home and to collect at their office in Victoria Street when in actual fact I was at home the whole day.